Refund Policy
At Andaaz-e-Libaas, we carefully inspect and pack orders before dispatch. Refunds are processed only in situations that qualify under our refund policy.
When a Refund May Be Issued
A refund may be considered if:
- The ordered product is unavailable after order confirmation.
- You receive a damaged or defective product and a replacement is not available.
- You receive an incorrect product and a replacement cannot be provided.
Refund for Change of Mind
We do not offer refunds simply because a customer has changed their mind or no longer wants the product, unless otherwise stated by Andaaz-e-Libaas.
Refund Method
Approved refunds will be processed through [original payment method / bank transfer / other method].
For COD orders, approved refunds will be processed through [bank transfer / other method].
Refund Processing Time
Once your refund is approved, it may take [2–3 working days] to reach your account, depending on the payment method and banking/payment provider.
Sale Items
Sale and discounted items are [non-refundable/non-exchangeable], unless the item received is defective or incorrect.