FAQ

 FAQ

How can I place an order?

Simply select your desired article, choose the available size/option, add it to your cart, and proceed to checkout.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available for all Pakistan.

How long will my order take to arrive?

Orders are generally delivered within [3–4 working days] after confirmation.

Can I exchange my article?

Yes, eligible articles can be exchanged according to our Returns & Exchange Policy.

Can I return a sale article?

Yes. Sale items are eligible for return or exchange.

What if I receive a damaged article?

Please contact us within [1 day] of delivery and send clear pictures/videos of the article and packaging. Our team will review the issue and assist you.

Can I cancel my order?

Order cancellation is possible [before dispatch / within 4 hours of placing the order]. Once an order has been dispatched, cancellation may not be possible.

How can I track my order?

Once your order is dispatched, tracking information will be shared through [Whatsapp/Email/SMS], where available.